INDEPENDENCE Customer Service Support and Protection for YOU

We are a Community Interest Company. A not for profit organisation focused on your needs.

Our aim is to provide support, help and advice to you and your community to undertake home improvements with confidence and complete peace of mind across a range of trades.

By using our services we can ensure the following:

  • The tradesperson is a legitimate contractor and not a rogue trader.
  • The tradesperson is fully insured.
  • The quality of their work and service has been checked and monitored.
  • All quotations are free with no obligation.
  • Works carried out will be guaranteed for an acceptable period of time. We offer an Insurance Backed Warranty, and Deposit Protection Insurance to protect you.
  • Our support, help and advice is available throughout the process.
  • We offer a complete Home Adaptations Service

 

INDEPENDENCE Customer Services Support and Protection for YOU – Customer Trade List

 

We provide you with access to first class tradespeople without the need for calls to and visits from various contractors. All of our service providers have their work inspected and checked prior to them being approved and verified. We will also check quotes provided to you on request.

Our Trade Services Include:

  • Plumbing & Drainage work
  • Electrical works
  • Guttering, Soffits & Facias
  • Kitchen renovations
  • Carpentry
  • Painting & Decorating
  • General Repairs/Maintenance
  • Fencing
  • Home Adaptations – see below

  • Heating
  • Roofing
  • Bathroom refurbishments
  • Gas Works
  • General Building
  • Burglar Alarms
  • Tree Surgery
  • Windows & Repairs

Specialist Services – Home Adaptations:

  • Ramped access
  • Bathroom Adaptations – Level access showers
  • Door widening for wheelchair access
  • Home aid supplied, e.g. grab rails, WC frames, raised toilets seats
  • Handrails – Internal & External
  • Kitchen Adaptations – Wheelchair access
  • Stairlifts
INDEPENDENCE Empowering people to make changes to their homes and their communities

 

INDEPENDENCE Customer Focus Home Adaptation Services

Independence has created a unique bathroom adaptation offering that balances your medical needs with your lifestyle. Our flexible approach caters for all needs, tastes and budgets with a fitting service provided by one of our TrustMark contractors. The benefits of our referral service include:

  • FREE 2 year insurance backed warranty on installation – extendable to 5 years
  • Telephone support service
  • Inclusive design – choices for both medical and lifestyle needs
  • All budgets catered for – grant and finance options explained
  • FREE no obligation site survey
  • FREE design service
  • 0% VAT on installations for medical needs
  • Access to low cost specialist products

We can provide a supported referral or bespoke service upon request.

We are working with charities in your community

Additional Services

At INCIC we are dedicated to offering a complete service for Elderly & Disabled Adaptations including:

  • – Bathroom adaptations – level access showers –
  • – Kitchen adaptations – wheelchair access –
  • – Stairlifts –
  • – Ramped access –
  • – Handrails – internal & external –
  • – Door widening –
  • – Home aids –
  • – Hoists, home lifts and mobility products –

For further information contact: support@incic.org.uk